Preserving Value with Gentle Material Care

Grade 60 medical silicone stands out for its velvety feel and high elasticity. To keep the material flexible for months to come, clean away residue without aggressive alcohols or solvents. Mild soapy water is plenty to keep the surface pores clean, while the ABS housing should only be wiped dry to prevent moisture from reaching the coils.

Steps After Wearing

Remove the silicone tip in the evening with a gentle twisting motion from the housing stem. Carefully brush the sound outlet with a fine-bristle brush to prevent particles from settling.

• Cleaning: Rinse the silicone tip in lukewarm water and allow it to dry completely on a towel.
• Battery care: Charge the lithium-ion cells at normal room temperature and avoid storing the device in direct sunlight.
• Storage: Place the device overnight in a ventilated case with a drying pad to absorb any lingering moisture.

Support and Workshop Service

If any component does not work as expected, you are covered by our 30-day return policy from the date of delivery. For repairs, replacement seals, or battery cell servicing, contact our workshop team directly by message or phone.